Summary
Experienced in software development, QA, DevOps, user support, and project management, I am currently serving as a Software Engineering Manager, where I coach engineers, provide technical guidance, and oversee projects. I am seeking a new challenge where I can apply my skills to make a positive impact.
Skills
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C#, Python, JavaScript
SQL, MongoDB, Neo4J
Ansible, Docker, GitHub Actions, ECK
Windows, Linux (Debian)
Git, Proxmox, MS Visio, WSL
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HTML5, CSS3, JavaScript
SW Engineering, System Design, Planning
PMP, Product Owner, Scrum, QA, DevOps, Reqs. mgmt.
Jira, GitHub Issues, MS Project, PowerBI
Experience
SW Engineering Manager
Intel — Aug 2021 – Present
Formed and lead a distributed team across the US, MX, MY and IL, responsible for Software Development, DevOps/QA, and User Support.
DevOps:
Hired a DevOps/QA team to implement from scratch a CI using GitHub Actions, improving code quality and reducing user issues.
Advise leadership on tech roadmaps and process improvement.
Deploy JIRA project, created plans, backlogs, milestones and rolled out Scrum process.
Secured funding and provisioned new virtualization infrastructure for CI and Development work.
Standardized test frameworks and consolidated testing practices.
Rolled out Ansible for hardware configuration and Docker/Kubernetes for internal tools, saving thousands of developer hours.
Released ElasticSearch and Kibana solution for the managing and monitoring of CI infrastructure
Introduced AI-driven documentation and code review tools to boost efficiency.
Led the migration of 200+ repos from GitLab to GitHub. Defined repo management policies
Established and drove hardware purchase and management policies.
User Support:
Created a support team to improve communication and service for global users of a custom Debian distro.
Defined processes, SLAs, and dashboards for transparency.
Defined data collection and reporting infrastructure for indicators implemented in PowerBi.
Drove continuous improvement process to cut software escapes.
Software Development:
Managed 5 US-based developers to deliver C/C++ drivers and apps for next-gen silicon validation.
Other:
Drive site-wide initiative and lead volunteer coaching for standardization and improvement of Software Development practices.
Product Owner
Intel — Aug 2015 – Jul 2021
Led a multidisciplinary scrum team delivering web applications for Finance, Service Desk, and Learning, serving over 10,000 global users.
Finance: MVC application built with ASP.Net and Angular.
Service Desk: React front-end built on top of REST API with proprietary backend.
Learning: MVC application built with ASP.Net built on top of MS SharePoint.
Oversaw product strategy, roadmaps, stakeholder communication, and KPIs.
Managed project lifecycle, including end-of-life and resource allocation aligned with organizational goals.
Established and implemented a Product Life Cycle for an Eclipse-plugin app used in next-gen Silicon verification.
Oversaw backlog, feature delivery, and Scrum processes for a multi-location development team.
Managed stakeholders, provided training, documented new requirements, and authored technical specifications.
Software Engineer
Intel — Feb 2011 – Jul 2015
Developed features for an Eclipse-plugin app verifying next-gen Silicon products.
Managed a tight-schedule backlog and provided support to global users via in-house service desk system.
Software Engineer
IBM — Nov 2007 – Feb 2011
Developed and supported legacy AS/400 communication modules and mainframe network protocols written in C, resolving issues for Fortune 500 clients.
Built and maintained desktop applications in C++ and C#/XML with MVC architecture.
Software Engineer
Coca-Cola — Mar 2004 – Nov 2007
Developed and maintained ERP modules using Visual Basic, SQL Server, C#, and .NET in a Scrum environment.
Created reports with SSRS and provided user support and training.
